Refund policy

Unfortunately we cannot accept returns. You can always contact us for any question at hello@timwendelboe.no.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Refunds
We will notify you if the refund was approved or not. If approved, you will be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we have approved it, please contact us at hello@timwendelboe.no.