DO YOU SHIP INTERNATIONALLY?
Yes, we are pleased to offer international shipping with either DHL or Norwegian Post (Posten). Unfortunately, due to customs challenges we are not currently able to ship to Brazil, Vietnam, Russia and Greece, but we are working on finding a solution for these countries.
Note: There are some countries we are only able to send to with DHL at the moment as the Norwegian Postal Service is not able to deliver to all countries due to the Covid-19 pandemic. Please check this website if your country is open for postal delivery with normal mail.
HOW MUCH DOES SHIPPING COST?
The shipping cost varies based on how many bags you order and the shipping method you choose. It is calculated during checkout.
Norwegian orders: We use Posten for packages delivered within Norway. With this service you can choose between normal mail without tracking or “Pick-up parcel” with tracking and delivered to your local pickup point.
International orders: Customers based outside of Norway can choose between Norwegian mail service with no tracking or DHL with tracking.
WHEN WILL I RECEIVE MY COFFEE?
Below you will find the estimated shipping times for the two shipping services we offer.
Norwegian Post (Posten)
Norway: 2 – 5 days
United States: 5 – 10 days
Rest of world: 7 – 20 days
EU: Not available.
DHL (Tracking provided)
Europe: 2 – 3 days
Rest of world: 3 – 4 days
Please note that because of varying degrees of lock downs due to the Covid-19 situation, deliveries outside of Norway with postal service may take anywhere from 1-6 weeks. DHL is not affected by this delay in a significant way. However this won’t affect the quality of your coffee. The bags are flushed with Nitrogen gas before they get vacuum sealed which maintains the freshness.
For more information, please see our Shipping Information page. If you still have any question, please send an email to firstname.lastname@example.org.